How can we help?
Answers to the most common questions about using Vasary. Can’t find what you need? We’re only a message away.
Create your private workspace, add your first artworks to your inventory, and invite anyone you work with. Our step-by-step guides walk you through each stage: from cataloguing to invoicing.
Vasary runs on any device (iOS, Android, and any modern web browser) so you can manage your collection from the studio, an art fair, or your phone.
Yes. Your workspace is private by design: visible only to you and the people you explicitly authorize. Data is encrypted in transit and at rest, isolated with row-level security, and protected by optional two-factor authentication.
Subscriptions are billed in advance and renew automatically. You can cancel anytime; cancellation takes effect at the end of your current billing cycle. Fees are non-refundable except where required by law.
You retain full ownership of everything you upload. You can request an export of your data in a standard format at any time, and cancel from your account settings whenever you choose.
Share a single work (or a whole portfolio) with one chosen person through a private link. Protect it with a password, an expiry date, and a limit on how many times it can be opened, and revoke access anytime.
Email us at info@vasary.co and we will respond within a reasonable timeframe. You can also request data access, correction, deletion, or export through the same address.
Still need help?
Email us and a real person will get back to you. Usually within one business day.
